Click & Collect is available at these select stores within New Zealand.

Click & Collect Stores

South Island

Westfield Riccarton

Cotton On - Shop S122

Cotton On - Shop S122
Riccarton CAN 8041

Phone: +64 3 341 6261

The Meridian

Cotton On Mega - Shop 14

285 George St
Dunedin OTA 9016

Phone: +64 3 474 5213

Invercargill

Cotton On Mega

56-58 Esk Street
Invercargill STL 9810

Phone:+64 3 218 9097

 

 

 

 

North Island

Queen Street

Cotton On Mega

238 Queen Street
Auckland AUK 1010

Phone: +64 9 303 3048

Fraser Cove Shopping Centre

Cotton On Mega - Shop T18

229-243 Fraser Street
Tauranqa BOP 3118

Phone: +64 7 579 5453

Sylvia Park Shopping Centre

Cotton On Mega - Shop N006

286 Mt Wellington Highway
Mount Wellington AUK 1060

Phone: +64 9 525 1703

Rotorua

Cotton On Mega

12/18 Eruera Street
Rotorua BOP 3010

Phone: +64 7 349 2921

Albany Mega Centre

Cotton On Mega - Shop T9/10

140 Don Mckinnon Drive
Albany AUK 0632

Phone: +64 9 415 1245

Centre City Shopping Centre

Cotton On Mega - Shop 63

11 Gill Street
New Plymouth TKI 4342

Phone: +64 6 759 6016

Cuba Mall

Cotton On Mega - Shop 2-4

82-92 Cuba Street
Te Aro WGN 6011

Phone: +64 4 384 5453

Downtown on Broadway

Cotton On - Shop 1

38-60 Broadway Avenue
Palmerston North MWT 4410

Phone: +64 6 354 9504

Westfield St Lukes

Cotton On - Shop S770

80 St Lukes Road
Mount Albert AUK 1025

Phone: +64 9 849 7972

Masterton

Cotton On Mega

202 Queen Street
Masterton WGN 5810

Phone: +64 6 377 1212

Hastings

Cotton On Mega

100 Heretaunga St W
Hastings HKB 4122

Phone: +64 6 878 5959

Whangarei

Cotton On Mega

20 James Street
Whangarei NTL 1040

Phone: +64 9 438 6276

What time can I collect my order from store?

The opening hours are displayed in the checkout when you select a store. To confirm opening hours, you can contact the store directly.


How will I know when my order is ready to be collected?

We’ll be in touch by email and/or SMS as soon as your order is ready to be collected from your nominated store.


How long will the store hold my order?

Once your order is ready for collection and you’ve been notified, the store can hold your order for 30 days.


What if I don’t collect my order?

If you don’t collect your order before the final date for collection, we’ll refund the order total and will send you an email to confirm that the order has been cancelled and refunded.


What do I need to bring in store to collect?

When you collect your order, be sure to bring your ‘Ready To Collect’ email or SMS notification. This can be shown on your smart phone or as a print out. The name on your email or SMS must match the name on your order.


Can someone else collect my order?

Yes - just forward on your ‘Ready to Collect’ email or SMS for them to show when they are in store as proof of purchase. They'll need to sign for your order, and we'll send you an email to confirm that the order has been collected.


Where do I go in store to collect my order?

Just head to the counter, and any of our team members will be able to help you with your collection.


Can I return an item in store once I claim my order?

If you change your mind and decide to return your order, you can return to the store that you collected it from for either a refund or exchange.


Please see Returns Information for further details.